Services > Support and Maintenance
WordPress Support and Maintenance
Veteran owned WordPress specialists
Is your website slow? Have you been hacked? Do you need new features or training? Is it past time to update WordPress and your plugins? Are you scared to break something? Do you just not want to WordPress anymore, but still have to? Our team of WordPress specialists has your back.
Support hours cover
- Updates
- Fixes
- Security
- Optimization
- Training
- New features
10 to 80
hours per block
$110
lowest hourly rate, on the 80 hour block
20
percent off for veterans and nonprofits
What we do
WordPress Support and Maintenance Services
From a first Audit to ongoing monitoring, our WordPress specialists keep your site updated, secure, fast and ready to grow.
Audit
Let us evaluate your web properties with an official Audit. We will develop a plan of action to fix, update, secure, optimize, scale, and just make your website better.
Update
We will make sure your WordPress site and all of your plugins are up to date with the latest version of the open source software.
Secure
You don't want your website to get hacked. Let us defend you. There are a number of good security precautions we will take to safeguard your website and its data.
Optimize
We will cache everything we can, shrink all of your images, load javascript last, and perform many more techniques for optimizing your WordPress websites.
Extend
Add new functionality with 3rd party or custom built WordPress plugins. We can develop any features or custom functionality you may need.
Scale
Are you getting too big for your britches? Do you want to ensure that your website won't fail you? Let us scale and load test your web properties for you.
Monitor
We will monitor your websites or web applications on the regular to make sure they are always a-ok and performing well.
Not sure where to start?
Start with an Audit. We review your site and develop a plan of action, then put your support hours to work.
Who it is for
Who WordPress Support Is For
- Site owners who want someone reliable to keep WordPress updated and secure
- Teams without an in-house developer
- Organizations that need occasional new features without a full project
How it works
How Support Hours Work
- Buy a block of hours.
- We audit your site and agree on priorities.
- We work your requests and report time used.
- We monitor and keep everything current.
Your Partner in Mission-Critical WordPress Development
Purchase Support Hours
Get started updating or fixing your website yesterday. Buy a block of hours, and the bigger the block, the lower your hourly rate.
10 hours
$1,500
at $150/hour
20 hours
$2,800
at $140/hour
Most popular
40 hours
$5,200
at $130/hour
60 hours
$7,200
at $120/hour
80 hours
$8,800
at $110/hour
Buying more locks in a lower rate for a year on later purchases.
Veterans and nonprofits get 20 percent off. See how the discount works
Have a question? Contact Us
Veteran owned
Veterans and Nonprofits Discount
AlphaWeb is veteran owned, and we support the people and organizations who serve. Veterans and nonprofit organizations get 20 percent off AlphaWeb rates.
Who qualifies
U.S. military veterans and veteran owned businesses, and registered nonprofit organizations such as 501(c)(3) charities.
How to claim it
Mention the discount when you request a quote or send us a Mission Brief through the contact form.
How we verify
We confirm eligibility before your first invoice. Veterans can share a DD-214 or VA ID card. Nonprofits can share their IRS determination letter.
Proof in the field
Support case studies
Newark Public Schools
About 80 school sites moved off Schoolwires to one WordPress Multisite network, which AlphaWeb still hosts and supports today.
Visit Mercer County
AlphaWeb hosts all of Mercer County's WordPress sites, including the Visit Mercer County tourism portal we built.
Microsoft Office Blogs (leadership experience)
Nearly ten years of articles migrated with custom templates, followed by maintenance and editor training.
Trusted by teams at
Why teams choose AlphaWeb
Veteran owned WordPress specialists
Founded by Brian Messenlehner, a proud United States Marine Corps veteran, AlphaWeb brings military precision, technical expertise, and a commitment to excellence to every WordPress project.
We wrote the book on WordPress apps
Brian Messenlehner and Jason Coleman's O'Reilly book shows developers how to use WordPress as an application framework for web apps, mobile apps, web services and multisite networks.
Questions
WordPress Support FAQs
How does pricing work?
Support is sold in blocks of hours: 10 hrs at $150/hr, 20 hrs at $140/hr, 40 hrs at $130/hr, 60 hrs at $120/hr, 80 hrs at $110/hr. Buying more locks in a lower rate for a year on later purchases.
Do you offer discounts?
Yes. Veterans and nonprofit organizations get 20 percent off. Mention it when you request a quote, and we verify eligibility before your first invoice.
Can you help if my site was hacked?
Yes. We clean up, harden the site and put monitoring in place.
Can hours be used for new features?
Yes. Hours cover updates, fixes, optimization, training and new features.
Need a bigger build? Explore custom WordPress development or explore AI implementation consulting.
Related Services
Services that pair well with ongoing support.
Security and Hosting
Hardening, backups and managed hosting.
WordPress Site Audit
A full review of code, plugins, speed and security.
WordPress Performance
Speed fixes for Core Web Vitals and page load.
Related Posts
More from our blog about keeping a WordPress site healthy.
- What Managed WordPress Hosting Should Include: Staging, Backups, Uptime and More: what good hosting covers
- WordPress Security Hardening: The Checklist We Apply to Every Site: the hardening steps we use
- Core Web Vitals for WordPress: How We Get Sites Into the Green: keeping sites fast
- Government WordPress Hosting: What Counties and Municipalities Need: hosting for public sector sites